Account
Your groupcode is required to log into Brandmate on your device and is normally provided to you by your organisation. It is also the same as the subdom...
Wed, 23 Mar, 2022 at 11:27 AM
From the Module view, access the side bar by tapping the 3 lines (☰) icon in the top-left of the screen. From here, you can select Change (next to your...
Tue, 21 Apr, 2020 at 10:49 AM
A user cannot create more user accounts within the Brandmate system. If there is no data feed in place, new user accounts must be requested through you...
Fri, 8 Oct, 2021 at 3:05 PM
The majority of User details including access levels is updated via Data Feeds from your organisation. In some cases, you, or your organisation may have...
Tue, 21 Apr, 2020 at 10:51 AM
Your email address details typically cannot be self-managed. Your organisation may make a request for a User Admin Amendment on your behalf. If your org...
Thu, 2 Apr, 2020 at 4:08 PM
Please note: If you sign in via an external authentication system, see instead How do I change my password (Single Sign-On) When logged in, select your...
Tue, 21 Apr, 2020 at 10:53 AM
This information is only for users who log in to Brandmate directly. If your company uses Single Sign On, you will need to reset your password via your orga...
Fri, 8 Oct, 2021 at 3:06 PM