This information is only for users who log in to Brandmate directly. If your company uses Single Sign On, you will need to reset your password via your organisation's internal channels. Contact your organisation's support desk for more information.


From the Brandmate login-screen, click on the "Lost your password?" link below the login button


On the next screen, enter both your username and associated email address.


If the details are correct, you will receive an email to reset your password. Follow the steps in the email to complete the 

Password Reset process.


If you require further assistance, please contact your organisation's support desk.