FAQ

Do I need to pair the Bluetooth thermometer?
No, you do not need to create a pairing between the thermometer* and your mobile device/tablet. BrandM8 uses a newer form of Bluetooth called Bluetooth ...
Fri, 21 Feb, 2020 at 2:16 PM
What is a group code, and how do I know what to enter?
The app's login screen asks for a Group Code when the app is first run. This is used to uniquely identify your organisation's Brandmate system. For ...
Fri, 8 Oct, 2021 at 2:54 PM
Why can't I see my location(s)?
There is only one reason why you cannot see the location(s) you expect in Brandmate. Your Brandmate setup may be incorrect. Each user is associated wit...
Fri, 8 Oct, 2021 at 2:55 PM